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Super Nintendo Troubleshooting Guide

From RetroTechCollection

This guide provides detailed, component-level troubleshooting for the Super Nintendo Entertainment System (SNES). It covers all major motherboard revisions (SHVC, SNS-CPU, SNS-RGB, etc.) and notes differences between NTSC and PAL models where relevant. Common failure symptoms, diagnostic procedures, and fixes are outlined for:

  • Power supply faults
  • No video / black screen
  • RAM (Work RAM, Video RAM) issues
  • Video encoder (S-ENC, BA6592F, S-RGB) faults
  • Audio (SPC700, S-DSP, S-SMP, DAC) faults
  • CPU (Ricoh 5A22) faults
  • PPU (Picture Processing Unit) faults
  • Controller port and input issues
  • Cartridge slot and connection problems

Diagnostic techniques (visual inspection, voltage and signal probing, chip substitution, thermal checks), voltage test points (+5 V, +12 V), and critical signals (RESET, clock, data/address lines) are all explained.

Note: This guide does not cover Super Famicom Box, Satellaview, or SNES CD add-ons.

Diagnostic Tools & Techniques

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Visual Inspection

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  • Remove the top cover; inspect for burnt, cracked, or bulging components, corrosion (especially near the cartridge slot and AV port), and cold solder joints—notably around the power jack, voltage regulator, and controller ports.
  • Re-solder any suspect joints to resolve intermittent power or input issues.

Thermal Checks

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  • After 1–2 minutes of power-on, gently touch (or use an IR thermometer) on major chips (CPU, PPU1, PPU2, S-ENC/S-RGB, RAM).
  • Chips that are hot to the touch (much hotter than others) may be internally shorted.
  • Use freeze spray or compressed air: if the system behaviour changes when cooling a specific IC, that chip is likely faulty.

Power & Signal Probing

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  • +5 V DC: Confirm at voltage regulator output and at Vcc pins of major ICs (CPU, RAM, PPU, etc.).
  • +12 V DC: Present only on some early models (for video encoder); check at regulator and relevant ICs.
  • RESET: Should pulse low briefly at power-on, then remain high (5 V).
  • Clock signals: Check for 21.47727 MHz (NTSC) or 21.28137 MHz (PAL) at crystal and CPU/PPU clock pins.
  • Data/address bus activity: Use logic probe or oscilloscope to confirm activity on CPU, RAM, and PPU pins during power-on.

Chip Substitution

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  • Swap socketed chips (where applicable) one at a time with known-good parts:
    • CPU (5A22)
    • PPU1/PPU2
    • Work RAM (SRAM)
    • Video RAM (VRAM)
    • S-ENC/S-RGB video encoder
  • For surface-mount chips, use a donor board or hot-air rework for replacement.

Common Symptoms & Solutions

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Symptom Possible Cause Diagnostic Steps Solution
No power / no LED Blown fuse, faulty power supply, bad power jack, failed voltage regulator Check fuse for continuity; measure voltage at power jack and regulator input/output Replace fuse, repair/replace power supply, re-solder or replace jack/regulator
No video / black screen Bad cartridge connection, failed CPU/PPU, faulty RAM, video encoder fault, broken trace Clean cartridge slot; check for clock/reset at CPU; probe video encoder output; inspect for broken traces Clean slot, reflow/replace encoder, repair traces, swap suspect chips
Distorted or no audio Faulty S-SMP/SPC700, S-DSP, DAC, bad caps, broken AV port Test audio at AV port; inspect caps; probe S-SMP/SPC700 pins for activity Replace caps, reflow/replace audio ICs, repair AV port
Random freezes / crashes Failing RAM, intermittent cartridge connection, overheating ICs Run with known-good cartridge; probe RAM for activity; check chip temps Replace RAM, clean slot, improve cooling, replace overheating chips
No controller response Bad controller port, broken traces, failed CPU or input buffer Test with known-good controller; inspect port and traces; check CPU input pins Reflow/replace port, repair traces, swap CPU if necessary
Corrupted graphics / sprites Bad VRAM, PPU1/PPU2 fault, video encoder issue Probe VRAM/PPU pins; check for bus activity; try chip cooling Replace VRAM, swap PPU chips, replace encoder if needed

Notes on Major Components

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  • CPU (5A22): Handles main processing; failure causes no-boot or erratic behaviour.
  • PPU1/PPU2: Video output; faults cause graphical glitches or no video.
  • Work RAM (SRAM): 128 KB; failure causes crashes, freezes, or corrupted operation.
  • Video RAM (VRAM): 64 KB; faults cause graphical corruption.
  • S-ENC / S-RGB: Video encoder; failure causes no video or distorted colours.
  • S-SMP, SPC700, S-DSP: Audio subsystem; faults cause missing or distorted sound.
  • Voltage Regulator: Converts input to +5 V (and +12 V on some boards); failure causes power issues.

Test Points & Voltages

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Location Expected Voltage
Power jack (center pin) +9 V DC (unregulated)
Voltage regulator output +5 V DC
CPU/PPU Vcc pins +5 V DC
AV port pin 3 (composite video) 1–2 V (video signal)
AV port pin 8 (audio) 0.5–2 V (audio signal)

Warnings

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  • Always power off and unplug before working inside the SNES.
  • Be careful not to bridge pins or damage traces when probing or soldering.
  • Some chips (especially PPU1/PPU2) are not socketed and require advanced soldering skills to replace.