Macintosh HDD Maintenance: Difference between revisions

Removed Category:Hard Drive Maintenance
Verification drive: removed the +5/+12 V rail table and the 'adjust analog board trimmer R56' instruction - R56 is on the 128K/512K/Plus power-sweep board and regulates +12 V, so that advice pushed +12 V out of spec on the few machines that even have it; added Apple's Hard Drives Service Source procedures (run HD SC Setup first; remove terminator resistors or damage the logic board; torque carrier screws to 8.0 in-lb; 20SC Rev A/B like-for-like matching)
Line 31: Line 31:
* '''Never use WD-40''' – it evaporates and gums up over time.
* '''Never use WD-40''' – it evaporates and gums up over time.


=== Head Actuator & Stepper Mechanism ===
=== Head actuator and stepper mechanism ===
* For stepper motors: apply a tiny amount of oil to the shaft.
* For stepper motors: apply a tiny amount of oil to the shaft.
* For linear voice coil actuators: use dry '''PTFE-based lubricant''' on rails.
* For linear voice coil actuators: use dry '''PTFE-based lubricant''' on rails.
Line 65: Line 65:
* Bearings may be beyond repair — consider a '''platter transplant''' into an identical donor chassis (with care to preserve alignment).
* Bearings may be beyond repair — consider a '''platter transplant''' into an identical donor chassis (with care to preserve alignment).


=== ROM or Controller Failures ===
=== ROM or controller failures ===
* Drive spins but is not recognized? Suspect the logic board.
* Drive spins but is not recognised? Run '''HD SC Setup''' before suspecting hardware — a stale driver presents identically.<ref name="hdss">Apple Computer, Inc., ''Hard Drives Service Source'' (SCSI drives and IDE drives): Troubleshooting &rarr; HD SC Setup; Upgrades &rarr; "Drives in Quadra 900/950" and "Identifying 20SC Rev A &amp; B"; Additional Procedures &rarr; Carrier Removal, Torque Sequence and Modifying 5.25-Inch Drives. Hosted on this wiki as [[:File:Macintosh Disk Drive and UniDisk 3.5.pdf]] &mdash; the file name on this wiki is wrong; the document inside is the Hard Drives volume.</ref>
* Replace with an '''identical board''' from a working donor.
* Then check SCSI ID conflicts and termination, which present identically again.
* Ensure '''firmware compatibility''' when transplanting.
* Only then suspect the drive's own logic board. Replace with an identical board from a working donor; on drives of this era the board carries drive-specific adaptive data, so a board from a different revision may not work even if it fits.


== Component Repair & Replacement ==
== Component Repair & Replacement ==
Line 87: Line 87:
* Install '''Kapton, silicone, or precision-cut rubber tubing'''.
* Install '''Kapton, silicone, or precision-cut rubber tubing'''.


== Voltage and Power Supply Checks ==
== Voltage and power supply checks ==


SCSI drives may behave erratically due to poor voltage regulation.
A drive that spins up and then drops out, or that will not spin at all while the machine is
otherwise healthy, is often a supply problem rather than a drive problem — the +12 V rail
sags under the spin-up surge.


Check voltages at the HDD power connector:
'''Two things that used to be on this page have been removed, and it matters that they are
* '''+5V rail:''' 4.85V – 5.15V
not repeated elsewhere.'''
* '''+12V rail:''' 11.9V – 12.7V


If voltages are off:
'''The rail table.''' "+5 V 4.85–5.15 V / +12 V 11.9–12.7 V" is Apple's '''Macintosh Plus'''
* Adjust Macintosh analog board trimmer (R56).
adjustment procedure. It is genuine ''there'': the ''Macintosh Plus Service Source'' has you
* Consider power supply recap or connector reflow.
fit voltage test cable '''077-0135''' to the external floppy port and read 4.85–5.15 V on the
red lead and '''11.90–12.75 V''' on the orange one — note 12.75, not 12.7. It is not a
general Macintosh specification, and Apple publishes no rail tolerance at all for the SE,
SE/30, Classic, Classic II, Color Classic, the Quadra family, the Power Macintosh family or
any other machine checked so far.
 
'''The R56 adjustment.''' R56 is the trimmer named in that Macintosh Plus procedure. It lives
on the '''128K/512K/Plus power/sweep board''' and it regulates '''+12 V, not +5 V'''. Telling
a reader to "adjust R56" to fix a hard-drive supply problem is wrong twice over: on most
machines the component does not exist, and on the machines where it does, turning it to chase
a +5 V reading pushes '''+12 V''' out of specification — straight into the drive's spindle
motor supply.
 
What to do instead:
* Measure at the drive's own power connector, with the drive connected and the machine booted, not at the supply with no load.
* Compare '''+5 V''' against the specification of the 5 V logic it feeds — 5 V ±5 per cent, so '''4.75 V to 5.25 V'''.
* Watch the rails on an oscilloscope while the drive spins up. A rail that dips and recovers points at tired output capacitors in the supply; steady DC with visible ripple points the same way.
* If the supply is out, recap or replace it. There is no adjustment to make on these machines.
 
== Apple's own procedures for replacing a drive ==
 
Apple's ''Hard Drives Service Source'' is short but contains several things that will damage
hardware if you get them wrong.<ref name="hdss" />
 
=== Run HD SC Setup first ===
'''Before you replace any drive hardware, run HD SC Setup to update the driver on the
drive.''' It is Apple's first step for a misbehaving drive, and it works with both SCSI and
IDE drives. A drive that will not mount because of a stale or corrupt driver looks exactly
like a dying drive.<ref name="hdss" />
 
=== Remove the terminator resistors ===
'''Apple's caution is explicit: "failure to remove the terminator resistors can damage the
logic board."''' Service replacement drives shipped terminated, and the terminators have to
come off before the drive goes into a machine that terminates elsewhere.<ref name="hdss" />
 
* On the 160 MB drive, pull up on the tab to lift the resistor pack out.
* On the 230 MB drive, use needle-nose pliers and pull the resistors straight up.
* On 5.25-inch external replacements, disconnect the resistors from the component side, again pulling straight up.
 
Watch the orientation of the SCSI select cable as well: Apple specifies tab-up on the 160 MB
and 230 MB drives and tab '''down''' on the 400 MB drive.<ref name="hdss" />
 
=== Torque the carrier screws ===
'''Torque the four carrier screws to 8.0 inch-pounds''', in the sequence shown in Apple's
figure. Apple warns that failing to torque the drive to its carrier properly "could damage
the drive"; its own torque driver is preset to 8 in-lb, and the sequence is the same for
every drive and carrier type.<ref name="hdss" /> Over-tightening distorts the HDA casting and can put the
spindle out of true — this is a real failure mode, not a formality.
 
=== Revision matching ===
The '''Hard Drive 20SC 3.5-inch Revision A (661-0373) and Revision B (661-0612)''' must be
replaced like-for-like. Apple's identification is physical: Revision A drives ship in an
internal carrier '''component side up''', Revision B '''component side down'''.<ref name="hdss" />


== Additional Resources ==
== Additional Resources ==
* [[Hard Drive Maintenance and Repair]] — the general, non-Macintosh-specific guide
* [[Macintosh SE/30 Troubleshooting]]
* [[Macintosh SE/30 Troubleshooting]]
* [[Macintosh SE General Maintenance]]
* [[Macintosh SE General Maintenance]]
Line 105: Line 159:
* [[:Category:Apple Service Source|Apple Service Source]]
* [[:Category:Apple Service Source|Apple Service Source]]


== References ==
<references />
{{Navbox-AppleVintage|state=collapsed}}
[[Category:Apple Vintage Computers]]
[[Category:Apple Vintage Computers]]
[[Category:Apple Maintenance Guides]]
[[Category:Apple Maintenance Guides]]