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Amstrad PCW 9512 Troubleshooting Guide
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== Disc drive == {| class="wikitable styled-table" style="width:100%; text-align:left;" |+'''Drive symptoms (user manual, Annex II)''' ! Symptom !! Probable cause !! Action |- | A disc will not go in || A disc already in the drive, the transit card still fitted, something else in the slot, or the disc the wrong way round || Press eject. Check for the card fitted for transport and for other objects, and check the orientation. Never force a disc in.<ref name="ug9512" /> |- | A disc will not come out || Mechanical fault || Do not push anything into the drive to free it; the manual sends the user to a dealer.<ref name="ug9512" /> |- | "Disc not formatted" message || Blank disc, a disc from another computer, a damaged disc, or side 2 uppermost instead of side 1 || Check the disc and which side is up; format it if it really is blank. Copy what can be recovered from a damaged disc before reformatting it.<ref name="ug9512" /> |- | "Disc read" error when opening a file || Disc inserted the wrong side up || Reinsert with side 1 uppermost.<ref name="ug9512" /> |} Elliott's notes record that the 9512's floppy controller is of the same type as the 8256's and 8512's.<ref name="jehw" />
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