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Macintosh IIvi Troubleshooting

From RetroTechCollection

This guide covers common faults with the Macintosh IIvi, including startup failures, video problems, and storage errors.

Preliminary Checks

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Before detailed troubleshooting:

  • Verify the power cable is secure
  • Test with a known-good outlet
  • Disconnect all external SCSI devices
  • Remove any NuBus or PDS cards
  • Check for visible capacitor leakage or battery corrosion

No Power

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Power Issues
Symptom Possible Cause Action
Completely dead Blown fuse, failed PSU, bad cord Check outlet; test power cord; check PSU fuse
Clicking or ticking Failed PSU capacitors Recap power supply
Powers on briefly then dies Overload protection, shorted component Disconnect cards and drives; test with minimal config
Fan spins but no startup Dead PRAM battery, failed logic board Replace PRAM battery; check for capacitor damage

Startup Failures

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Startup Problems
Symptom Possible Cause Action
No chime, no video Dead logic board, failed capacitors Recap logic board; check PRAM battery
Chime but no video VRAM issue, video connector Reseat VRAM SIMMs; check video cable
Sad Mac error Hardware failure Decode error code; test RAM
Flashing question mark No boot device Check SCSI drive; verify termination
Chimes of death RAM failure Reseat or replace RAM SIMMs

Sad Mac Error Codes

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Common Sad Mac Codes
Code Range Meaning Action
01XXXX ROM test failure Check for corrosion; may need logic board repair
02XXXX – 05XXXX RAM test failure Try different SIMMs; clean SIMM slots
0DXXXX NuBus card failure Remove all NuBus cards
0EXXXX SCSI controller failure Check for capacitor damage
0FXXXX Data bus failure Logic board damage

See Sad Mac Error Codes for complete reference.

Video Problems

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Display Issues
Symptom Possible Cause Action
No video after chime VRAM failure, cable issue Reseat VRAM; check video cable and monitor
Distorted or garbled VRAM configuration, bad VRAM Ensure matching VRAM SIMMs; try removing VRAM upgrade
Wrong colors VRAM issue, video DAC Reseat VRAM; check for capacitor damage
Flickering Loose cable, monitor issue Check video cable; test with different monitor

Audio Problems

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Sound Issues
Symptom Possible Cause Action
No startup chime Audio circuit failure, capacitor damage Recap logic board
Distorted audio Failed capacitors Recap logic board
No audio through jack Jack issue, cable Test with different cable/speakers

SCSI and Storage

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Drive Problems
Symptom Possible Cause Action
Flashing question mark No bootable System Check SCSI drive; verify cable; test with boot floppy
Drive not recognized Wrong SCSI ID, termination Verify unique SCSI IDs; check termination
System freezes during boot SCSI bus conflict Disconnect all SCSI; add one at a time
Floppy not reading Dirty heads, failed drive Clean heads; test with different disks

SCSI Termination

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  • Internal drive should be terminated
  • If using external devices, terminate only the last device
  • Verify each device has a unique SCSI ID (0–6)
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Capacitor Failure Symptoms
Symptom Likely Cause Solution
Random crashes Failed logic board caps Full logic board recap
Audio distortion Caps near audio circuit Recap logic board
No startup Power or reset circuit caps Recap; check traces
Intermittent operation Multiple failing caps Full recap

See Macintosh IIvi Capacitor Replacement Guide for procedures.

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