This guide covers common faults with the Macintosh IIvi, including startup failures, video problems, and storage errors.
Before detailed troubleshooting:
- Verify the power cable is secure
- Test with a known-good outlet
- Disconnect all external SCSI devices
- Remove any NuBus or PDS cards
- Check for visible capacitor leakage or battery corrosion
Power Issues
| Symptom |
Possible Cause |
Action
|
| Completely dead |
Blown fuse, failed PSU, bad cord |
Check outlet; test power cord; check PSU fuse
|
| Clicking or ticking |
Failed PSU capacitors |
Recap power supply
|
| Powers on briefly then dies |
Overload protection, shorted component |
Disconnect cards and drives; test with minimal config
|
| Fan spins but no startup |
Dead PRAM battery, failed logic board |
Replace PRAM battery; check for capacitor damage
|
Startup Problems
| Symptom |
Possible Cause |
Action
|
| No chime, no video |
Dead logic board, failed capacitors |
Recap logic board; check PRAM battery
|
| Chime but no video |
VRAM issue, video connector |
Reseat VRAM SIMMs; check video cable
|
| Sad Mac error |
Hardware failure |
Decode error code; test RAM
|
| Flashing question mark |
No boot device |
Check SCSI drive; verify termination
|
| Chimes of death |
RAM failure |
Reseat or replace RAM SIMMs
|
Common Sad Mac Codes
| Code Range |
Meaning |
Action
|
| 01XXXX |
ROM test failure |
Check for corrosion; may need logic board repair
|
| 02XXXX – 05XXXX |
RAM test failure |
Try different SIMMs; clean SIMM slots
|
| 0DXXXX |
NuBus card failure |
Remove all NuBus cards
|
| 0EXXXX |
SCSI controller failure |
Check for capacitor damage
|
| 0FXXXX |
Data bus failure |
Logic board damage
|
See Sad Mac Error Codes for complete reference.
Display Issues
| Symptom |
Possible Cause |
Action
|
| No video after chime |
VRAM failure, cable issue |
Reseat VRAM; check video cable and monitor
|
| Distorted or garbled |
VRAM configuration, bad VRAM |
Ensure matching VRAM SIMMs; try removing VRAM upgrade
|
| Wrong colors |
VRAM issue, video DAC |
Reseat VRAM; check for capacitor damage
|
| Flickering |
Loose cable, monitor issue |
Check video cable; test with different monitor
|
Sound Issues
| Symptom |
Possible Cause |
Action
|
| No startup chime |
Audio circuit failure, capacitor damage |
Recap logic board
|
| Distorted audio |
Failed capacitors |
Recap logic board
|
| No audio through jack |
Jack issue, cable |
Test with different cable/speakers
|
Drive Problems
| Symptom |
Possible Cause |
Action
|
| Flashing question mark |
No bootable System |
Check SCSI drive; verify cable; test with boot floppy
|
| Drive not recognized |
Wrong SCSI ID, termination |
Verify unique SCSI IDs; check termination
|
| System freezes during boot |
SCSI bus conflict |
Disconnect all SCSI; add one at a time
|
| Floppy not reading |
Dirty heads, failed drive |
Clean heads; test with different disks
|
- Internal drive should be terminated
- If using external devices, terminate only the last device
- Verify each device has a unique SCSI ID (0–6)
Capacitor Failure Symptoms
| Symptom |
Likely Cause |
Solution
|
| Random crashes |
Failed logic board caps |
Full logic board recap
|
| Audio distortion |
Caps near audio circuit |
Recap logic board
|
| No startup |
Power or reset circuit caps |
Recap; check traces
|
| Intermittent operation |
Multiple failing caps |
Full recap
|
See Macintosh IIvi Capacitor Replacement Guide for procedures.