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Color StyleWriter 6500 Service Source

From RetroTechCollection

The Color StyleWriter 6500 volume of Apple's Service Source is Apple's 195-page field-service manual for the Color StyleWriter 6500, which Apple describes as "a high-performance four-color desktop color thermal ink-jet printer for personal use", printing up to 8 pages per minute in black and 4 in colour, with support for the Mac OS, Windows 95, Windows 3.1 and DOS.[1]

Contents

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Page numbers are PDF pages.[1]

  • Basics (pp. 3–18): overview, installing and identifying ink cartridges, recommended coated paper, the sample page, troubleshooting LEDs, ink-jet technology, loading paper, and Special Servicing Considerations (pp. 16–18).
  • Specifications (pp. 20–33): characteristics, graphics, interfaces, print media, printable area, ink cartridges, environmental, electrical, physical.
  • Troubleshooting (pp. 35–61): error messages and LEDs; diagnostic tests and sample pages (p. 38); standard troubleshooting procedure (p. 39); symptom charts for operation, paper, print quality and LEDs.
  • Take Apart (pp. 63–122): paper tray, top cover, access doors, keypad bezel, lightpipe, base, logic board and power supply EMI shields, logic board (p. 85), power supply board (p. 88), flex clamp, ribbon cable, access door actuator, ground plane, encoder strip and stiffener, carriage belt, turnaround and idler assemblies, carriage motor, purge unit, absorber assembly, purge unit motor, paper motor, mechanical assembly.
  • Additional Procedures (pp. 124–193): printer tests (self test, diagnostic self-test, print skew test, extended diagnostic test, final test), print head cleaning, fibre track cleaning, replacing and aligning ink cartridges, default settings (p. 166), X-Y calibration (p. 170), clearing paper jams, fixing carriage stalls, packaging for mechanism repair, cleaning information (pp. 183–185), and interpreting the NVM grid (pp. 186–193).
  • Exploded view with Apple part numbers (p. 195).

Specifications

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Color StyleWriter 6500 specifications as printed[1]
Item Value
Marking engine Four-colour thermal ink jet
Black speed Best 4 ppm, Normal 7 ppm, Draft 8 ppm
Colour speed Best 1 ppm, Normal 2 ppm, Draft 4 ppm
Interfaces LocalTalk; RS-422 serial; IEEE 1284B parallel (Centronics); EtherTalk through the optional Apple StyleWriter EtherTalk Adapter II
Electrical 100–240 V AC ±10 %, 50–60 Hz (±3 Hz). 1 W off but plugged in; 5.5 W on, not printing; 48 W printing.
Size and weight 226 mm high × 444 mm wide × 396 mm deep; 6.5 kg

Notes from the manual

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  • After replacing the logic board, run the Color SW 6500 Default Settings utility from the Service Source Companion CD to put the printer back into "customer mode". Without it, the carriage does not centre when the access door is lifted, so cartridges cannot be changed. After replacing the logic board or the mechanical assembly, also run the X-Y Calibration utility. Both settings live in NVRAM on the logic board.[1]
  • If a printer comes in for service and the customer has had it for a while, Apple says to replace the purge unit (922-2912), which contains the capping assembly.[1]
  • Do not touch or remove the screws on the mechanical assembly for any reason: doing so puts the printer out of alignment and requires a new mechanical assembly.[1]
  • The power supply board (922-2911) comes out after the paper tray, top cover and power supply EMI shield: disconnect its cable from CN3 and remove six screws. Refit the paper shielding behind the supply if it was removed.[1]
  • Apple's cleaning information for the mechanism: water on a lint-free cloth for the carriage plate, drive rollers, print cartridge contacts and pivot assembly (dry carefully, since damp parts may rust; no solvents on the rollers); wipe the encoder strip left to right without pulling hard; clean the purge unit with a dry cotton swab, or a damp one for heavy deposits. Cleaning the carriage rod is not recommended; if it is very dirty, wipe it with a dry lint-free cloth only.[1]
Tests from the front panel (hold Power, press Resume; p. 38)[1]
Printout Resume presses
Sample page Once
Diagnostic self test 5
Clean print heads 7 (standard), 8 (deep cleaning), 9 (priming)
Extended diagnostic test 12

NVM grid

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The extended diagnostic test prints the printer's non-volatile memory as a hexadecimal grid of 20 columns by 13 rows, holding the page count, pen count, X-Y settings and last error trap. Apple supplied a decoder sheet to print on a transparency and lay over the grid (p. 188), and a hex converter utility on the Companion CD. In Apple's worked example the page count bytes 2e 04 00 00 convert to 46.[1]

NVRAM data locations (p. 193)[1]
Data Start in NVM grid
Page count 98 (4 bytes)
Number of power-ups 102 (2 bytes)
Number of power-on hours 106 (4 bytes)
Factory X and Y alignment 82 and 83 (1 byte each)
User X and Y alignment 84 and 85 (1 byte each)
Paper jams 252 (1 byte)
Carriage stalls 253 (1 byte)
Selected parts in the exploded view (p. 195)[1]
Part Apple part number
Logic board 661-1334
Mechanical assembly 661-1335
Power supply 922-2911
Purge unit; purge motor 922-2912; 922-2932
Carriage motor; carriage belt; encoder strip 922-2925; 922-2922; 922-2926
Paper motor 922-2930
Ribbon cable; cable clamp 922-2927; 922-2915
Top cover; front cover; side cover 922-2920; 922-2913; 922-2919

What this manual does not contain

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It is written at module level: there is no schematic, no component values, no capacitor list and no voltage figures for the power supply board's outputs.[1]

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Download: color_stylewriter_6500.pdf

References

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  1. ↑ 1.00 1.01 1.02 1.03 1.04 1.05 1.06 1.07 1.08 1.09 1.10 1.11 1.12 Apple Computer, Color StyleWriter 6500 (Service Source), 195 pp. Hosted as File:Color stylewriter 6500.pdf. Page numbers below are PDF pages.