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Macintosh Plus Troubleshooting

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Macintosh Plus (photo: Felix Winkelnkemper, CC BY 2.0, via Wikimedia Commons)

Fault finding on the Macintosh Plus starts with Apple's symptom charts, which list cures in order of likelihood, one module at a time, and Apple asks the technician to refit the original module before trying the next cure.[1] Component-level entries come from The Dead Mac Scrolls, whose "Early Macs" chapter covers the analog (power/sweep) board and logic boards of the 128K, 512K, 512Ke and Plus by board location.[2]

The Plus has a CRT and a live analog board. Follow CRT Discharge Procedure before working inside. Apple says never to wear a grounding wrist strap until the CRT has been discharged, and to make live adjustments from the rear while watching the screen in a mirror.[1]

Before you start

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Many faults on this machine come from the supply voltage, the cables between the boards, or both. Before replacing parts:

  1. Reseat the logic board cable, the yoke cable and the neck cable on the power/sweep board, and the floppy drive cable on the logic board.[1]
  2. Run Apple's voltage check with the 077-0135 test cable: +12 V between 11.90 and 12.75 V, +5 V between 4.85 and 5.15 V, measured at the external drive port. The procedure is on Macintosh Plus General Maintenance#Voltage check.[1]
  3. The voltage trimmer R56 ("Voltage") sets both rails together. Do not turn it up to cure a low +5 V reading until the cables are clean and seated; doing so pushes +12 V out of tolerance.[3]

No power, no start-up sound, or noises

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No start-up sound, dead machine, or supply noises
Symptom Probable cause Action
No video, no start-up sound, no drive activity Power cord, fuse, power/sweep board, logic board Apple's order: connect and switch on; replace the power cord; check the fuse; replace the power/sweep board; replace the logic board, keeping the customer's SIMMs.[1] Recap-a-Mac also suggests checking the RIFA capacitors for cracks, the fuse, cracked solder joints on the connectors, and the resistors and diodes along the bottom of the analog board.[4]
Smoke or smell Power/sweep board Apple: replace the power/sweep board.[1] The usual culprit is the RIFA 0.1 µF mains filter capacitor in the supply, which cracks with age and fails with acrid smoke; replace it with a modern X2 part.[5]
Beeps continuously and keeps trying to power up Voltage out of adjustment; internal drive; logic board Apple's order: voltage adjustment; disconnect the internal drive and replace it if that cures the fault; replace the logic board; finally replace power/sweep board, logic board and internal drive together. Apple warns that replacing only the power/sweep board in this case may damage the new board.[1]
Clicking or chirping sound Logic board cable; voltage; power/sweep board Apple's order: connect the logic board cable; voltage adjustment; replace power/sweep board; replace logic board.[1]
No start-up sound, low "flup flup flup" noise, dark screen, right after service Voltage set too high, or power/video cable not connected Check both ends of the power/video cable. Turn R56 fully anticlockwise, restart, and set it for 5.0 V at pin 6 of the power/video cable.[6]
As above, out of the blue Schottky rectifier CR20; leaky filter capacitors With the power off, measure across CR20: about 31 Ω and 30 Ω is normal, 0 Ω both ways means it is shorted (fit an MBR1045). If CR20 is good, check C24 and C29 (2,200 µF) and C25, C26 and C31 (1,000 µF).[7] The Dead Mac Scrolls gives all five as 10 V parts, but Pina's own parts list for the U.S. board gives C25, C26 and C31 as 16 V (25 V acceptable) and C24 and C29 as 10 V or 16 V; fit 16 V or higher.[8] See Macintosh Plus Capacitor Replacement Guide.
"Bong ... flup, bong ... flup", no display Rectifier CR29 Replace CR29 (1N4001).[9]
Dead, groaning or screeching, or AC hum from the speaker Flyback transformer T1 With the power off, measure across CR5. Normal is 3.6 kΩ one way and open the other; 44-45 Ω or 11-12 Ω means T1 (Apple 157-0026-B) has failed.[10]
Dead, CR5 reading normal Switching supply parts at the bottom of the analog board Check R46, R47, R49, R50, Q9 (2N3906), Q10 (CR400Y), Q11 and the fuse FU1.[11]
High-pitched whine; ozone smell; herringbone pattern Flyback transformer Replace T1 with the later type 157-0042-C. With a burning smell as well, check the horizontal output transistor Q3 (BU406, heavy-duty BU406D preferred).[12]
Loud burp at shutdown Opto-isolator U3 Replace the 4N35 at U3.[13]

Start-up sound but no or bad video

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Video faults
Symptom Probable cause Action
No video, start-up sound present, drive works Contrast, cables, power/sweep board, neck cable, logic board Apple's order: contrast control fully clockwise; check video cable connections; replace power/sweep board; replace neck cable; replace logic board.[1] Check the brightness control on the bottom front of the case first.[4]
Screen bright, sound present, no picture information Power/sweep board or logic board Apple: replace power/sweep board, then logic board.[1] The Dead Mac Scrolls gives the 74LS38 at U2 on the analog board for a very bright raster with visible scan lines and no desktop.[14]
Display blinks to black, white lines flash, tapping the case changes it Cracked joint at J4 pin 1 (composite video) Resolder J4 pin 1.[15]
Display collapses to a vertical line after a while Cracked joints at J1 pin 4 and the width coil L2 Resolder them; the joint may be under a foam pad.[16]
Display collapses to a horizontal line or rolls Cracked joints at J1 pin 1, J4 pin 5, C5 Resolder them.[16]
Bright vertical line or diagonal lines, then smoke; earlier poor linearity Horizontal sweep capacitor C1 Replace C1 (3.9 µF non-polarised) with a 100 V part and check the yoke plug J1 for burning.[17]
Bright white dot in the centre after service Yoke cable disconnected Reconnect it to J1.[18]
Loud sizzling, no display, after service HV lead off the anode Discharge the CRT and reconnect the flyback lead to the anode.[19]
Occasional bright flash Cracked joint at J2 pin 1 Resolder J2 pin 1.[20]
Top half squashed, white line, bottom black (or the reverse) Vertical sweep Top: R3 and Q1 (MPSU01). Bottom: R2 and Q2 (MPSU51).[21]
One half of the picture stretched off screen; Height control affects only the other half Vertical op amp Replace the LM324.[22]
Bottom of the picture shakes, or right side moves in and out, when the disk drive runs Zener CR15; rectifier CR5; Q3 Bottom: zener CR15 (1N5234B). Right side: barrel rectifier CR5 (a 400 V 5 A MR824 is the heavy-duty replacement), then Q3.[23]
Picture too small, too large, off centre or tilted Adjustment Apple sets the raster to 7 in (177.8 mm) wide with the width coil and 4.7 in (119.4 mm) high with the height control; centring and tilt are yoke adjustments.[1] The Dead Mac Scrolls gives 7.11 × 4.75 in (R55 Height, L2 Width).[24]

For a machine with no start-up sound and no video whose analog board works in another Mac, The Dead Mac Scrolls points at the PALs on the Plus logic board, including the LAG PAL (342-0515-A) at E1 and the BMU2 PAL (342-0520-A) at E2.[25]

Sad Mac codes

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The Plus shows a six-digit code under the Sad Mac and plays no error sound. The first two digits are the test class; see Sad Mac Error Codes and the Sad Mac Decoder for the full scheme.

Sad Mac codes with a known Plus cause
Code Meaning Action
01xxxx ROM test Reseat or replace the ROMs at D6 and D8. After a ROM upgrade, codes such as 010601 or 01FE01 mean the two ROMs are from different versions.[26]
030001 to 030080 RAM, low byte Check SIMMs 1 and 3.[27]
030100 to 038000 RAM, high byte Check SIMMs 2 and 4.[27]
0F000D, no start-up sound, after fitting a programmer's switch Interrupt lever pressing the logic board's interrupt button Reposition the switch; trim its shafts.[28]
0F0002, 0F0003 or 0F000A near the end of start-up, only with an external hard disk connected Bad partition map on the hard disk Boot from floppy, then switch the drive on and repair the partition map with third-party formatting software.[29]

Memory rules and the R8/R9 resistors are on Macintosh Plus Memory Upgrade Guide. If Apple's MacTest reports a 1 MB Plus as a 128K/512K, Apple replaces the logic board.[1]

Floppy drives

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Floppy drive faults
Symptom Probable cause Action
Disk ejected, disk icon with blinking X Disk, cable, drive, logic board Apple's order: try another disk; replace the floppy cable; replace the drive; replace the logic board.[1]
Disk will not go all the way in Drive has not finished an eject cycle Push a straightened paper clip into the hole beside the slot, or hold the mouse button down while switching on; insert the disk metal end first with the write-protect tab underneath.[1]
Internal or external drive does not read disks Disk, cable, Mylar RFI shield, drive, ROMs, logic board Apple's order: another disk; floppy cable; Mylar RFI shield; the drive; verify the ROMs; the logic board.[1]
External 800K drives call every disk unreadable; internal drive fine RC filter network at A11 Replace the filter (Apple 115-0002) at A11.[30]
Start-up sound and video, drive does nothing Cable, drive, logic board Apple's order.[1] After service, check both ends of the drive cable.[31]
Drive runs continuously Disk, cable, drive, logic board Apple's order.[1]
400K external drive will not boot Rev. A ROMs with a drive whose stepper motor serial is F518 or higher Upgrade to Rev. B ROMs, or replace the drive.[1]
Disks rub on the case opening Drive not centred Loosen and reposition the drive.[32]

Drive cleaning and mechanism service are on Macintosh Floppy Drive Maintenance.

Keyboard, mouse, printer and network

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Peripheral and port faults
Symptom Probable cause Action
Pointer does not move Mouse or logic board Apple's order: connect, clean, replace the mouse; replace the logic board.[1]
Pointer stuck against one edge, or no pointer at all Broken wire in the mouse cable Brown wire: stuck right; orange: stuck left; green: stuck top; blue: stuck bottom; black and red: dead.[33]
Everything the pointer touches is selected with the button up Mouse microswitch, or the A11 filter if every mouse does it Replace the microswitch; if other mice behave the same, replace the filter at A11.[30][33]
No response from the keyboard Keyboard cable, keyboard, logic board Apple's order.[1] Intermittent keyboards: bent contacts in the RJ-11 jack. An M0110A that died after a telephone cable was used: replace its 8048.[34]
Keyboard erratic after a logic board swap Ground clip touching solder points under the board Apple fits the ground clip only to Rev. D and later boards; make sure it touches no solder points.[1]
ImageWriter or LaserWriter does not print Chooser, system software, PRAM, cable, logic board Apple's order: check the Chooser and Control Panel; use known-good system software; reset PRAM; replace the interface cable; replace the logic board.[1]
ImageWriter II on the printer port reset several times at start-up, first print fails; or the Plus does not appear on AppleTalk 26LS30 line driver at B3 The same printer works on the modem port. Replace the 26LS30 at B3.[35]
Freeze after a complex sound, pointer jumps first 6522 VIA at D11 Replace the 6522.[36]
No sound at all, otherwise normal, after service Speaker plug at J3; RFI shield touching the logic board Reconnect the speaker plug; insulate the top of the RFI shield with tape.[37]

The Plus uses an NCR 5380 SCSI controller on a DB-25 port. Apple removed the termination power line from that port, so a terminator or SCSI device that expects termination power from the host must get it elsewhere.[38]

A Plus with ROMs 342-0341-A or -B and 342-0342-A hangs at start-up unless an attached SCSI device is switched on first.[1] The Dead Mac Scrolls gives the cure as the version-3 ROMs, 342-0341-C and 342-0342-B, at D6 and D8.[26]

Programmer's switch

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If the machine resets intermittently with the programmer's switch fitted, Apple's cure is to remove the switch and file it down by about 1/16 inch.[1] A switch whose reset lever touches the logic board's reset button gives no start-up sound and a raster of close horizontal lines with random dots.[28]

Things that are not faults

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  • A soft ticking from some 800K drives (part number MFD-51W-03) until a disk is inserted is characteristic of that drive.[39]
  • The date and control panel settings are lost at power-off when the 4.5 V PRAM battery is flat or missing. The battery holder is on the power/sweep board; see Macintosh Plus General Maintenance#PRAM battery.
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References

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  1. ↑ 1.00 1.01 1.02 1.03 1.04 1.05 1.06 1.07 1.08 1.09 1.10 1.11 1.12 1.13 1.14 1.15 1.16 1.17 1.18 1.19 1.20 1.21 1.22 1.23 Apple Computer, Macintosh Plus Service Source, hosted as File:Macintosh Plus.pdf (see Macintosh Plus Service Source). Troubleshooting chapter, Symptom Charts pp. 2-11; Take Apart; Adjustments, Voltage pp. 1-7.
  2. ↑ Larry Pina, The Dead Mac Scrolls, Peachpit Press, 1992, ISBN 0-940235-25-0, chapter 1 "Early Macs", pp. 11-143. Hosted as File:The Dead Mac Scrolls 1992.pdf (see The Dead Mac Scrolls). Page numbers are given in each table row.
  3. ↑ Pina, The Dead Mac Scrolls, p. 27 (voltage set too high) and p. 68 (voltage too low), both at pin 6 of the power/video cable.
  4. ↑ 4.0 4.1 Macintosh Plus, Recap-a-Mac—link(accessed 2026-09-30)
  5. ↑ Vintage Computer Up in Smoke? Here's How to Fix It– Ben Chapman, Cracked the Code, 2020-09-14—link(accessed 2026-09-30)
  6. ↑ Pina, The Dead Mac Scrolls, pp. 26-27.
  7. ↑ Pina, The Dead Mac Scrolls, pp. 24-25.
  8. ↑ Larry Pina, Macintosh Repair & Upgrade Secrets (Hayden Books, 1990), Appendix C, "Parts List - Macintosh Analog Board - U.S. Version", pp. 327-328. Hosted as File:Macintosh Repair & Upgrade Secrets.pdf; see Macintosh Repair & Upgrade Secrets.
  9. ↑ Pina, The Dead Mac Scrolls, p. 29.
  10. ↑ Pina, The Dead Mac Scrolls, pp. 18-21.
  11. ↑ Pina, The Dead Mac Scrolls, pp. 22-23.
  12. ↑ Pina, The Dead Mac Scrolls, pp. 12-13 and 15-17.
  13. ↑ Pina, The Dead Mac Scrolls, p. 140.
  14. ↑ Pina, The Dead Mac Scrolls, p. 54.
  15. ↑ Pina, The Dead Mac Scrolls, pp. 41-43.
  16. ↑ 16.0 16.1 Pina, The Dead Mac Scrolls, pp. 48-49.
  17. ↑ Pina, The Dead Mac Scrolls, pp. 44-46.
  18. ↑ Pina, The Dead Mac Scrolls, p. 106.
  19. ↑ Pina, The Dead Mac Scrolls, p. 107.
  20. ↑ Pina, The Dead Mac Scrolls, p. 109.
  21. ↑ Pina, The Dead Mac Scrolls, pp. 55-56.
  22. ↑ Pina, The Dead Mac Scrolls, pp. 57-58.
  23. ↑ Pina, The Dead Mac Scrolls, pp. 36-38.
  24. ↑ Pina, The Dead Mac Scrolls, pp. 33-35, 101-104.
  25. ↑ Pina, The Dead Mac Scrolls, p. 143.
  26. ↑ 26.0 26.1 Pina, The Dead Mac Scrolls, pp. 112 and 114 (mismatched ROMs), pp. 80-81 (ROM locations D6 and D8).
  27. ↑ 27.0 27.1 Pina, The Dead Mac Scrolls, pp. 115-116.
  28. ↑ 28.0 28.1 Pina, The Dead Mac Scrolls, p. 60 (reset lever) and p. 118 (interrupt lever, 0F000D).
  29. ↑ Pina, The Dead Mac Scrolls, pp. 117, 120 and 121.
  30. ↑ 30.0 30.1 Pina, The Dead Mac Scrolls, p. 76 (external drive) and p. 83 (mouse).
  31. ↑ Pina, The Dead Mac Scrolls, p. 105.
  32. ↑ Pina, The Dead Mac Scrolls, p. 77.
  33. ↑ 33.0 33.1 Pina, The Dead Mac Scrolls, pp. 84-91.
  34. ↑ Pina, The Dead Mac Scrolls, pp. 93-94 and 97.
  35. ↑ Pina, The Dead Mac Scrolls, pp. 73-74.
  36. ↑ Pina, The Dead Mac Scrolls, p. 70.
  37. ↑ Pina, The Dead Mac Scrolls, pp. 110-111.
  38. ↑ Apple Computer, Guide to the Macintosh Family Hardware, 2nd edition, Addison-Wesley, 1990, p. 19 (5380 in the Plus) and chapter 11, p. 378 (DB-25 without termination power on the Plus). Hosted as File:Apple Guide to the Macintosh Family Hardware 2nd Edition 1990.pdf.
  39. ↑ Pina, The Dead Mac Scrolls, p. 141.